Shipping policy
GC Shipping Policy
1. Order Processing
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All orders are processed within 1–3 business days after confirmation.
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You will receive an email/SMS notification once your order has been shipped.
2. Shipping Timelines
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Standard delivery times typically range between 3–7 business days, depending on your location.
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Orders placed on weekends or public holidays will be processed on the next business day.
3. Possible Delays
We always aim to ship your products on time, but certain situations may lead to delays:
a. Product Unavailability
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Orders could be delayed if out of stock or if a size/variant goes unavailable after purchase.
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In such cases, our team will reach out to you for an update, alternative option, or refund.
b. Logistical or Courier Issues
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Deliveries could be delayed for logistical issues, including but not limited to:
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Courier network delays
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Weather disruptions
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Operational backlogs
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Remote-area delivery constraints
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GC is not liable for delays caused by third-party courier partners, but we will assist you in tracking and resolving the issue.
4. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout.
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Any promotional free-shipping offers will be automatically applied.
5. Order Tracking
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Once shipped, you will receive a tracking link via email/SMS.
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You can monitor the movement of your order in real time.
6. Incorrect Address / Delivery Failures
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GC is not responsible for orders undelivered due to incorrect addresses, unreachable contact numbers, or failed delivery attempts by the courier.
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Re-shipping charges may apply for re-delivery.